Dialem vs PhoneBurner
PhoneBurner is a well-known power dialer, but it only dials numbers in the United States and Canada, so it cannot ring UK leads. Dialem is built for UK sales teams, with a UK number and calling minutes for every agent.
| Dialem | PhoneBurner | |
|---|---|---|
| Price | £49 (Starter) or £99 (Pro) per agent a month, minutes included | From $140 per user a month billed annually, $165 monthly. USD only |
| Power dialer | On both plans | On all plans |
| Calling UK numbers | UK landlines and mobiles. 500 minutes per agent on Starter, 1,500 on Pro | Not supported. Dials US and Canada numbers only |
| Phone numbers | A UK number for every agent, included | Paid add-on (Premium includes one) |
| Minimum users | 1 | Not stated |
| Texts and automation | Texts included, with funnels that text and email new leads automatically | Texts on Premium only: 1,000 a month, then $15 per 1,000. Workflow automation on all plans |
| Call recording | Pro | All plans (30 days kept on Standard) |
| AI call summaries | Pro, included | Premium only |
| Mobile app | iPhone app | No app |
| Free trial | 7 days | Free test minutes, no card (length not stated) |
| Based in | UK | US |
Where PhoneBurner is stronger
- Power dialing is on every plan, including the cheapest.
- No contract, and recordings kept without limit on Premium.
- A long track record with US sales teams.
Why UK teams pick Dialem
- A UK number and UK calling minutes for every agent, in pounds.
- The power dialer on both plans, from one agent.
- Funnels that text and email new leads before anyone calls them.
- Do-not-contact and calling hours enforced on every call.