Dialem vs Aircall
Aircall is a business phone system with a power dialer on its Professional plan, and a minimum of three licences. Dialem includes the power dialer on both plans and starts at one agent.
| Dialem | Aircall | |
|---|---|---|
| Price | £49 (Starter) or £99 (Pro) per agent a month, minutes included | Essentials £25, Professional £40 per licence a month billed annually. Monthly billing costs more (annual is 25% off) |
| Power dialer | On both plans | Professional plan only |
| Calling UK numbers | UK landlines and mobiles. 500 minutes per agent on Starter, 1,500 on Pro | Minutes vary by plan; see Aircall's pricing page for the UK terms |
| Phone numbers | A UK number for every agent, included | One included, extra numbers £5 a month |
| Minimum users | 1 | 3 |
| Texts and automation | Texts included, with funnels that text and email new leads automatically | Texts on all plans, in supported countries |
| Call recording | Pro | Included (kept up to a year on Essentials) |
| AI call summaries | Pro, included | Included on Professional; £8 per licence add-on on Essentials |
| Mobile app | iPhone app | iPhone and Android (the power dialer is desktop and web only) |
| Free trial | 7 days | Not shown on the pricing page |
| Based in | UK | US and France, with a London office |
Where Aircall is stronger
- An established phone system with a London office.
- Apps for both iPhone and Android.
- AI call summaries included on Professional.
Why UK teams pick Dialem
- A UK number and UK calling minutes for every agent, in pounds.
- The power dialer on both plans, from one agent.
- Funnels that text and email new leads before anyone calls them.
- Do-not-contact and calling hours enforced on every call.